Where is the return on CMM?

Table of Contents

The Problem

Background

Scarcity of Published Data

Published Returns

Validity of Published Data

Data Collection - Costs

Savings at Raytheon

Savings at Raytheon

Raytheon Productivity Data

Raytheon Productivity Data

Data from a wider range of US Industry

Cost of Process Improvement

Metric Categories

Average Number of Metrics

Benefits of Process Improvement

Conclusions

Conclusions

Email: jfeise at ics dot uci dot edu

Home Page: http://www.ics.uci.edu/~jfeise/

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