Joe's Random Ramblings

Exactly two months back, Barnes & Noble had a nice free e-book offer. The offered book was available for free download for one day.
Unfortunately, that offer turned out to be a classic bait-and-switch.
I downloaded the book shortly before midnight, and was charged for it.
Needless to say, I called them up the next day and tried to get my money back.
They offered a $10 giftcard, but only sent a $5 giftcard
Numerous phonecalls to B&N support follow. They repeatedly lied to me. They told me another giftcard was sent out on March 5. Never showed up. They asked me to wait, blaming the delay on the postal service. They then claimed to have sent another card on March 25. Never shows up. Eventually, they agreed to send yet another giftcard via priority mail. Even that takes over a week for them to just process What in the world is there to "process"?
Finally, today, exactly two months after the original e-book download, I get the second $5 giftcard to make it the $10 refund that they promised on February 18. And contrary to what they promised, it wasn't sent priority mail...

This whole bait-and-switch affair has left a really bad taste.
I like my nook. But I won't recommend it to anybody else. Not after this experience.
And I will also take my printed-book shopping elsewhere.