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I have recently learned that CCA is not compatible with screen reader software, which is often used by vision-impaired people.
Since, in a former life, I helped develop screen reader software and other software for vision-impaired people, this topic is of great interest to me.
The particular software that Cisco personnel tested is called JAWS.
A Cisco employee stated on a CCA mailing list:
CCA Agent is not JAWS compatible yet (verified).
I am wondering if a vision-impaired student who is forced to use the CCA client agent could sue the university for violation of the Americans with Disabilities Act (ADA)...
Instead of harassing people who exposed flaws in CCA, Resnet should have done their homework before buying such flawed software...