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AT&T U-Verse Fail

01/11/14

  14:59:00 by Joe, Categories: General, Miscellaneous , Tags: at_t, ipv6, u-verse, uverse

I have had AT&T's U-Verse service for a couple of years, and before that, the older-style DSL service.
While back in 2009, I had some problems setting up IPv6 tunneling due to crippled DSL modems, it has been working fine since then.

Fast forward to October 2013. AT&T rolls out a firmware update to their U-Verse routers.
And immediately, there are reports of this firmware update breaking IPv6 tunneling.
I had an online chat with AT&T support shortly after my router got the broken firmware, and they claimed that they are aware of the issue and "the technical team is developing a patch, which may remove the restriction."
Well, it is three months later, and still no patch forthcoming.
I called them again today, and in the 2 hours or so, nothing of substance was achieved. The AT&T support guys seems to know less about IPv6 now than back in October, much less about tunneling.
Like back in 2009, I may have to look for other, non-AT&T routers that actually work.
Not surprising, yet another AT&T Fail. These guys can only stay in business because they have a monopoly in their market.

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